Workspace support
Open a ticket from your workspace so the support conversation stays connected to the account. Include the affected monitor, approximate time and a redacted description of the problem.
Open SupportA question?
A clear place to start.
Get help with your workspace, explore a technical guide or tell us what would make monitoring more useful for your team.
Technical questions
Read the check guides, API reference and troubleshooting notes. The documentation explains supported behavior and common configuration issues.
Explore the documentationGeneral enquiries
Example contact information for this draft: info@uptiva.example. This is a placeholder, not an active mailbox. Use workspace Support for a working contact route.
Help us help you
Share the page or operation involved, the result you expected and what happened instead. For API requests, include the method and response status. Remove passwords, API keys, host and log tokens, private ping addresses and personal data from screenshots and messages.
Privacy and account questions
Use Support for questions about your data, access or account. Sample privacy and terms pages are available below while operator details are being finalized.